Job Details Software technical support analyst
Cloud hut Technologies
Job details

Location 1206 16 A Street NW Edmonton, AB T6T 2S5
Workplace information On site
Salary 30.00 hourly / 35 hours per Week
Terms of employment Permanent employment Full time
Day, Evening
Start date Starts as soon as possible
vacancies 2 vacancies

Job Description Overview
Languages

English
Education

College/CEGEP

Experience

2 years to less than 3 years
On site

Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations

Additional information
Work conditions and physical capabilities

Fast-paced environment
Attention to detail
Sitting

Personal suitability

Accurate
Client focus
Initiative
Organized

How to apply
By email

tech@cloudhut.ca