Job Details
JOB OVERVIEW
We are seeking a dedicated IT Assistant to join our team. The ideal candidate will provide IT support and assist with computer networking tasks in a fast-paced environment. This position offers an excellent opportunity to enhance technical skills and contribute to the smooth operation of our technology systems.
Job Description
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Experience and specialization in coding using Python, C++, etc, and technology knowledge
Coding for electrical and magnetic circuits for controlling motors and controllers