• Reservations supervisor - hotel
  • Location 800 Exeter Rd, London, ON| Ontario
  • Job ID 41331
  • Views 255
  • Date Posted 13-07-2024
  • Expiry Date 09-01-2025
  • Type of Job Full Time
  • Salary CAD 26
  • Min. Experience No Experience
  • Min. Education No degree, certificate or diploma
Job Details Job details

Location 800 Exeter RdLondon, ONN6E 1L5
Salary 26.00 hourly / 40 hours per Week
Terms of employment: Permanent employment full-time
To be determined
Start date starts as soon as possible
Benefits: Health benefits, Financial benefits, Other benefits
vacancies: 1 vacancy
Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience

2 years to less than 3 years

Work setting

Hotel, motel, resort
Responsibilities

Tasks

Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Perform same duties as workers supervised
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Professionalism in customer service
Receive and record bookings for package tours
Assist in budget preparation
Conduct sales calls
Provide customer service
Process data to conduct basic analyses of trends
Coordinate the flow of information within the team
Negotiate rates and terms
Participate in staff meetings
Quote fares and rates
Manage contracts
Supervision

5-10 people
Experience and specialization

Computer and technology knowledge

MS Outlook
MS Office
Salesforce
Reservation software
Data analysis and interpretation
Additional information

Security and safety

Criminal record check
Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Large workload
Tight deadlines
Work under pressure
Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Interpersonal awareness
Judgement
Organized
Team player
Leadership
Benefits

Health benefits

Dental plan
Health care plan
Vision care benefits
Financial benefits

Bonus
Other benefits

Free parking available