Job Details
Web site: https://www.hilton.com/en/hotels/kamlodt-doubletree-kamloops/
No of Vacancies: 3
JOB DUTIES:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Job Description
Languages
English
Education
Secondary (high) school graduation certificate
Experience
No experience
Work Conditions and Physical Capabilities
Standing for extended periods
Specific Skills
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Process guests' departures, calculate charges and receive payments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Assist clients/guests with special needs, Provide customer service
Work Setting
Hotel, motel, resort
How to apply
By email
bluelight@wlconsultants.ca