Job Details Job requirements
Languages
English

Education
Secondary (high) school graduation certificate

Experience
No experience

Work Conditions and Physical Capabilities
Standing for extended periods

Work Setting
Hotel, motel, resort

Job Description JOB DUTIES:(2 VACANCIES)

Maintain an inventory of vacancies, reservations and room assignments

Register arriving guests and assign rooms

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Present statements of charges to departing guests and receive payment.

Process group arrivals and departures

Take, cancel and change room reservations

Provide general information about points of interest in the area

Calculate charges and receive payments

Maintain an inventory of vacancies

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Provide customer service

Assist clients/guests with special needs

Handle wake-up calls