Job Details
Valuce Hospitality’s Ltd. operating as “Zakkushi on Main”, 4075 Main Street Vancouver B.C. Canada, is a Japanese Charcoal Grill Diner and is looking for two Supervisor(s) for a salary of; $16.00 per hour for 40.0 hours per week.
Qualifications;
• A minimum of two years of supervisory experience at a full service restaurant is required
• Must have excellent customer service, organizational and communication skills
• Must be able to work evenings, weekends and overtime as assigned
• Must be able to work well in a fast-paced environment
• Must be able to work under pressure and deal with stressful situations during busy periods
• Completion of secondary (high) school is required
• Proficiency in oral and written English is required
We invite qualified candidates who are; new immigrants, youth and indigenous people to also apply.
To apply for this position, please send your resume to; hr.zakkushi.vh@hotmail.com
Job Description
• Supervise servers to ensure that all steps of services outlined in training materials are met through all customer interactions.
• Assist the Manager in interviewing and selecting staff.
• Train new employees and ensure that all steps of service as outlined in training materials are being followed on a daily basis.
• Analyze staff performance and provide feedback to improve the customer’s experience.
• Schedule shifts for staff according to the company’s guidelines.
• In conjunction with the manager monitor the quality and presentation of all food items, liaising with Chefs to ensure the same.
• Ensure that restaurant cleanliness is maintained on a daily basis.
• Monitor inventory reports and place orders when required.
• Respond to customer complaints tactfully and professionally, and report to the Manager when required.
• Complete all necessary daily reports at the end of each shift.
• In the absence of the Manager carry out the daily operation of the restaurant, when required.
• Any other duties requested by the Manager.