Job Details We are looking for someone with a passion for biking how wants to be part of our team. Our service shop is a fast paced, fun environment that produces high quality service work
for our customers in the North Okanagan If you are looking for a great place to
work with a focus on customer service and a relaxed environment this might be
the job for you. Once you have read the description if you are interested in applying, please email cover letter and resume to brett@cycleandski.com Due to the volume of applications only those selected for an interview will be contacted. Thanks for your interest in working with us!

Job Description MAJOR DUTIES AND RESPONSIBILITIES
Completing bicycle service work from minor repairs to complete overhaul
Input work orders and customer notes into POS.
Ability to talk to customers in a friendly and open manner, efficiently assess and
diagnose their bicycle concerns and explain the repair to the customer in an easy manner
Communicate with customers regarding modifications to quoted work based upon inspection
Contacting customer to discuss completed work
Final inspection and quality assurance of new bicycles before delivery
Building new bicycles for the sales floor.

PREFERED QUALIFICATIONS
Experience working in a service department in the cycling industry
Detailed and extensive knowledge of bicycles of all types, parts, tools, service
techniques and parts compatibility
Comfortable working with high-end mountain bike, e-bikes, and road/hybrid bikes
Comfortable working with all types of hydraulic components
Positive attitude and self-motivated
Attention to detail and efficient and tidy work ethic
Ability to troubleshoot and resolve issues under pressure but to the highest
standard
Passionate about riding
Flexible availability – including weekends, and holidays

ADDITIONAL DETAILS
The position is Full-Time and commences as soon as possible.
Compensation commensurate upon experience between $18 and $21 per hour
You need to be legally eligible to work in Canada and must have a valid work permit.