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Email:  hiringatdaysinn@gmail.com

Hotel Front Desk Clerk

1152970 B.C. LTD. dba DAYS INN

NOC Group: Hotel Front Desks Clerks (NOC 6525)

NOC Job Title: Hotel Front Desks Clerk

Salary: $15.50/hour for 40 hours/week

Job Type: Full Time, Permanent

Start Date: As soon as possible

Language: English

Minimum Education: Secondary (high) school graduation certificate

Positions Available: 2

Experience: 1 to less than 7 months

Job Location: Kelowna, BC

Employment groups: Students, Youth, Veterans of the Canadian Armed Forces, Visible minorities, Indigenous people, Newcomers to Canada

Employment conditions: to be determined

Security and Safety: Criminal record check

Work Conditions and Physical Capabilities: Attention to detail, work under pressure, fast paced environment

Personal Suitability: Judgement, organized, effective interpersonal skills, client focus, excellent oral communication, team player, flexibility, reliability, dependability

Job Description:

·       Register arriving guests and assign rooms.

·       Process group arrivals and departures.

·       Take, cancel, and change room reservations.

·       Provide information on hotel facilities and services.

·       Provide general information about points of interest in area.

·       Process guests’ departures calculate charges and receive payments.

·       Maintain an inventory of vacancies, reservations, and room assignments.

·       Follow, emergency and safety procedures.

·       Clerical duties (i.e. faxing, filing, photocopying)

·       Answer telephone and relay telephone calls and messages.

·       Provide customer service.

·       Handle Wake-up Calls.

·       Assist clients/guests with special needs.

Work Setting: Hotel, motel, resort

Intended job posting audience:

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.